1. General Provisions

This website and its various contents, features, and services (collectively referred to as the “Site”) are owned and/or operated by Xi’an Oirherb Bio-tech Co.,Ltd. (hereinafter referred to as “we” or the “Company”). We are committed to protecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information you share with us. We have established this Privacy Policy to inform you about what information we may collect through this Site and how we may use and share that information. Please take time to review the terms of this Privacy Policy. By using the Site, you agree to accept the terms of this Privacy Policy. Unless otherwise expressly provided, this Privacy Policy applies only to information collected through this Site and not to information collected by other means.

2. Personal Information; Changes to Personal Information

Personal Information refers to any information that can be used to identify an individual, including but not limited to name, home or other address, phone number, email address, company/business, job title, credit card information, billing address, items you purchase on the Site, and your browsing and purchasing patterns.
Generally, you can visit the Site without telling us who you are or revealing any Personal Information. However, to use certain features of the Site, we require you to register and provide Personal Information. For example, if you choose to subscribe to a mailing list, participate in special offers, sweepstakes or other promotions, comment on a blog, make a purchase, or send questions or comments to us via email, we may collect certain Personal Information.
We may also collect certain demographic information (such as gender or age) and information about your interests and preferences. In many cases, providing such demographic and preference information is optional. In other cases, such as online surveys, we collect this information on an anonymous basis. However, if we link any demographic or preference information to any Personal Information, then such demographic and preference information will be treated as Personal Information under this Privacy Policy.
For some features of the Site, you may be able to submit information about other people. For instance, if you purchase an item for another person and wish to have it shipped directly to them, we may use and store such information provided by you to fulfill your request.

3. Aggregate Information

We may from time to time collect general, non-personal, statistical information about the use of the Site, such as how many visitors visit a specific page, how long they stay on that page, and which hyperlinks they click on. We collect this information through the use of “cookies” and other tracking technologies. We collect this information to determine which areas of the Site are most popular and to enhance the user experience. We may group this information into aggregate visitor data to describe Site usage to existing or potential business partners, sponsors, advertisers, or other third parties, or in response to a government request. Please be assured that this aggregate data will not personally identify you or any other visitors to the Site.

4. Cookies and Other Tracking Technologies

Some of our web pages utilize “cookies” and other tracking technologies. A cookie is a small text file that a website transfers to an individual’s hard drive for record-keeping purposes. For example, we may use cookies to collect information about website activity and to maintain your shopping experience in our online store. We never save credit card information in cookies. Most browsers allow you to control cookies, including whether to accept them and how to remove them. If you refuse cookies, some features of the Site may not function properly or may run slower. Furthermore, your ability to complete purchases might be compromised if cookies are not enabled in your internet browser.
Tracking technologies may record information such as Internet domain and host names; Internet Protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times of access to our Site. We reserve the right to use IP addresses and other tracking technologies to identify a visitor when we deem it necessary.
The Site may also use a technology called “tracker tags”. These technologies help us understand which pages you visit on the Site to optimize and tailor it for you and other visitors.

5. How We Use and Share Personal Information

How We May Use Your Information
Regarding the Personal Information we collect, we may retain and use it for various purposes. For example, we may use your Personal Information to send emails to mailing list subscribers, enter you into sweepstakes, answer your questions, or process and fulfill your purchases on the Site. We may also use Personal Information to ensure compliance with our policies and applicable laws. Additionally, we may send you periodic communications via email or regular mail, such as promotional offers or information about our products or services that might interest you. If you later wish to opt-out of receiving such promotional communications, please follow the instructions in Section 7. Notwithstanding the foregoing, we reserve the right to send you certain non-promotional communications related to the Site without offering an opt-out opportunity.

With Whom We May Share Your Information
We may share collected information within the Company’s affiliated companies. Furthermore, we may share and disclose your Personal Information with third parties for other purposes as set forth in this Privacy Policy.
We may sometimes use other businesses to perform certain services for us, such as maintaining the Site and our mailing lists, processing orders and delivering products, sending postal mail, and providing marketing assistance and data analysis. We may provide Personal Information to those businesses when necessary for them to complete a requested transaction or otherwise perform their duties. We will take reasonable steps to ensure these third-party service providers are obligated to protect Personal Information on our behalf.
As the Company develops, we might acquire other businesses or their assets or sell our business assets. Customer information is generally one of the business assets involved in such transactions. Therefore, in the event that the Company or all its assets are acquired, customer information would be one of the transferred assets.
We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may, at our sole discretion, disclose Personal Information or other information to satisfy any law, regulation, subpoena, or government request, or in connection with litigation.

6. Your Rights

In accordance with Chinese laws and regulations, you have the right to:

• Access and correct your Personal Information.

• Delete your Personal Information.

• Withdraw previously given consent.

• Close your account.

• Obtain a copy of your Personal Information.

• Restrict or object to our processing of your Personal Information.

If you wish to exercise any of these rights, please contact us at support@oriherb.com. We will respond to your request within 15 working days after verifying your identity.

7. Privacy Preferences / Opt-Out

You can change or update your Personal Information by emailing support@oriherb.com.
If you do not wish to receive promotional emails from us, please follow one of the options below:
When providing personal information, simply do not check the box asking if you would like to receive the e-newsletter, and we will not send you any promotional information via email.
When you receive an email from us, it will contain a link allowing you to stop the delivery of email messages from us. If you decide to use this opt-out link, you will no longer receive special offers, valuable coupons, new product introductions, or e-newsletters from us; however, you will continue to receive non-promotional emails from us, such as order confirmations.

8. Information Security

We intend to take reasonable and appropriate steps to protect the Personal Information you share with us from unauthorized access or disclosure. When you transmit Personal Information from your PC to our servers, your information is protected by a “firewall”. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Consequently, while we strive to protect your Personal Information and privacy, we cannot guarantee the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your Personal Information.

9. Children’s Privacy

This Site is not intended for use by children under the age of 13, and we do not knowingly collect or use any Personal Information from such children. If we discover that we have inadvertently collected Personal Information from a child under 13, we will make commercially reasonable efforts to delete such information from our database.

10. Changes to the Privacy Policy

The terms of this Privacy Policy may change from time to time. We will notify you of any material changes to this Privacy Policy by posting a notice on the homepage of the Site for a reasonable period after such changes are made, stating that the Privacy Policy has been updated, and by changing the “Last Updated” date at the top of this Privacy Policy. We encourage you to check this page periodically for any changes. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes.

11. Third-Party Websites

Please note that you may have cookies placed on your computer by third-party websites that refer you to this Site. Although we do not share your Personal Information with these third-party websites, they might be able to link certain non-personally identifiable information we transfer to them with Personal Information they previously collected from you. Furthermore, we wish to inform you that whenever you click on links (including advertisement banners) that take you to third-party websites, you will be subject to the privacy policies of those third parties.
While we support protecting our customers’ privacy on the Internet, we expressly disclaim any and all liability for the actions of third parties.

12. Blog Comments

If you use our blog or other public areas on the Site, you will be identified in those places by the name you submit. Please be aware that the name you choose to provide will be viewable by all users of our message boards or other public areas, so please use caution when choosing your name or providing any profile information. Information you provide on blogs, message boards, or other similar venues may also be viewable by the general Internet public. We are not responsible for any Personal Information you choose to post in public areas, and we recommend careful consideration before you post such information.

13. Miscellaneous

This Privacy Policy and our privacy practices shall be governed exclusively by the laws of the People’s Republic of China. If we collect your Personal Information, we may provide this Personal Information to our affiliated companies for their marketing and promotional purposes. If you decide that you do not want us to share your Personal Information with these companies for their marketing and promotional purposes, please send an email to [Please insert contact email here].

14. Contact Us

If you have any questions about this Privacy Policy or believe we have acted inconsistently with this Privacy Policy, please contact us at:
Xi’an Oriherb Bio-tech Co., Ltd 
Email: support@oriherb.com
Phone: 86-029-68831797

Effective Date: 10, May, 2020